{"id":4623,"date":"2025-05-23T20:36:12","date_gmt":"2025-05-23T20:36:12","guid":{"rendered":"https:\/\/synix-store.ch\/faq\/"},"modified":"2026-06-09T20:27:56","modified_gmt":"2026-06-09T20:27:56","slug":"faq","status":"publish","type":"page","link":"https:\/\/synix-store.ch\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">Questions &amp; Answers (FAQ)<\/h2>\n\n<p class=\"wp-block-paragraph\">Your questions, our answers<\/p>\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-1&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-1-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-1\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Sustainability &#038; materials<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-1\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-1-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Our yarns mostly come from European manufacturers as well as an innovative Japanese producer. We work exclusively with partners who share our values around sustainability, quality, and transparency. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A material is officially considered bio-based if at least 20\u201325% of its mass comes from renewable sources such as wood, plant oils, or other plant-based raw materials. We deliberately go further: Many <strong>of our yarns are either 100% bio-based or at least 46% bio-based<\/strong> to ensure a real reduction in fossil-based raw materials. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Not all yarns are bio-based. For materials that don\u2019t reach this share, we use modern yarns optimized for environmental aspects \u2014 for example through durability, resource efficiency, or recyclability. This way, we ensure our products are designed sustainably without glossing over reality.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We deliberately rely on a variety of materials. That means not only plant-based fibers like cotton, but also other innovative fibers, because different materials enable unique products and designs. <strong>We see this diversity as key to success<\/strong>: it creates variety in resources and enables us to develop special, high-quality, and diverse products. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our long-term goal is to use only yarns with a 100% bio-based share and, in the future, also biodegradable yarns. Important to know: \u201cBio-based\u201d does <strong>not automatically mean biodegradable<\/strong>. A yarn can be made from renewable raw materials without fully decomposing in nature.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To do this, we continuously compare new materials, test their quality, and check how they can be integrated into design and use. This ensures sustainability, comfort, and functionality go hand in hand \u2014 and our products remain both responsible and unique. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-2&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-2-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-2\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Partnership with Inverto Earth<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-2\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-2-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Through our partnership with <a href=\"https:\/\/www.inverto.earth\/?utm_source=chatgpt.com\"><strong>Inverto Earth<\/strong><\/a>, we support the restoration of coastal ecosystems such as mangrove forests. Inverto Earth works with local communities and innovative technologies like drones, remote sensing, and long-term monitoring to support reforestation projects in a measurable and transparent way. The focus is not only on CO\u2082 storage, but also on biodiversity, coastal protection, and long-term impact.  <\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-3&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-3-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-3\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">B2B &#038; Ambassador<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-3\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-3-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Want to add Synix to your range, have a corporate enquiry, or are interested in a possible collaboration? We\u2019re open to B2B enquiries and look forward to exciting partnerships. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Creators, influencers, and anyone who wants to represent our values and products authentically are also very welcome as ambassadors.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The best way to reach us is by email (<a href=\"mailto:in**@*********re.ch\" data-original-string=\"ey8VVdhTgP+NfKz\/7SxU3A==c0cyR3bXofx5RtiBvBZFo8JQjPUslLAWCxpqrPlVXgtJ5Y=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-luminous-vivid-orange-color\"><span \n                data-original-string='LsNLNqv4YvSFAyRMjeqryA==c0cf0YyhhcxNnyLFzyOjexP95sF9QEvxha\/7O5UkqvDvY0='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>in<span class=\"apbct-blur\">**<\/span>@<span class=\"apbct-blur\">*********<\/span>re.ch<\/span><\/mark><\/strong><\/a>) or directly via the <a href=\"https:\/\/synix-store.ch\/en\/contact\/\" data-type=\"page\" data-id=\"1004\"><strong>contact form<\/strong><\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-4&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-4-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-4\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Production<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-4\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-4-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Our products are made in the <strong>European part of Turkey<\/strong>. We\u2019ve been there in person several times, took a close look at the production facility, and spoke with employees. <br\/><br\/>The machines are modern, the working environment is clean and well organized. The conversations with the staff felt open and positive. This allowed us to form our own impression of the conditions\u2014and we were <strong>very satisfied<\/strong> with what we saw.  <br\/><br\/>Transparency and respectful interaction at every level are important to us. That\u2019s why we\u2019re in direct contact with the factory and want to continue visiting regularly in the future. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-5&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-5-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-5\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Designs<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-5\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-5-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Our designs are created in Winti and come from personal moments, experiences, and symbols that carry stories and memories. They\u2019re inspired by people, movements, and places that shape us. Behind every design is a story that comes to life when you wear it \u2014 like our <a href=\"https:\/\/synix-store.ch\/en\/product-category\/retro-ribs\/\" data-type=\"product_cat\" data-id=\"26\"><strong>Retro Rips<\/strong><\/a>, which create an image on the calf.  <\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-6&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-6-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-6\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Care instructions<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-6\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-6-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Important<\/strong>: <strong>Wash before first wear <\/strong>\u2014 this removes any production residue and reduces pilling!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our products can be conveniently machine-washed, but please be gentle:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2013 Machine wash at max. 30\u00b0C<br\/>\u2013 Do not bleach, iron, or tumble dry<br\/>\u2013 Do not use dry cleaning or fabric softener<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Also avoid strong spin cycles \u2014 this protects the material and extends its lifespan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>One more note:<\/strong> Water hardness can affect the fibers. In regions with very hard water, we recommend a limescale filter or an eco-friendly descaler to maintain the fabric\u2019s quality over the long term. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-7&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-7-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-7\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Size note<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-7\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-7-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Our socks are elastic and adapt well. In larger sizes, they may sit a bit longer. If you prefer them a little shorter or tighter, you can choose one size smaller if needed.  <\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-8&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-8-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-8\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Shipping &#038; returns<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-8\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-8-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Every package is hand-packed by us in Switzerland with care and attention to detail. Shipping usually takes place <strong>within a few business days (2-3)<\/strong> after payment is received. As soon as your package is on its way, you\u2019ll receive a shipping confirmation by email. Economy shipping is free from CHF 80.-.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Returns:<\/strong><br\/>You have the right to cancel your order <strong>within 14 days<\/strong> without giving any reason.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For hygiene reasons, <strong>socks can only be returned if they are unopened, unworn, and in their original packaging<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You cover the return shipping costs. Please contact us by email before sending items back: <a href=\"mailto:in**@*********re.ch\" data-original-string=\"zuWIBLraIylTkkV0Lkj4pQ==c0cy3wCUHQ7Je+bwgcesRl3Kmo0OQBS4auHHKWWy5mLLTQ=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-luminous-vivid-orange-color\"><span \n                data-original-string='6uZm4xxVmAxclYYmZHRNFQ==c0ct3yQzZNIolKpIrkjP6XhqlnAIlaWkCHhXguvIdPK5Kw='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>in<span class=\"apbct-blur\">**<\/span>@<span class=\"apbct-blur\">*********<\/span>re.ch<\/span><\/mark><\/strong><\/a> <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once we receive your return, we\u2019ll refund the purchase price minus the original shipping costs within 14 days, using the payment method originally used.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can find a sample cancellation form in our <a href=\"https:\/\/synix-store.ch\/rueckerstattung_rueckgaben\/\" data-type=\"page\" data-id=\"2666\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-luminous-vivid-orange-color\">Terms &amp; Conditions<\/mark><\/strong><\/a><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">.<\/mark><\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-9&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-9-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-9\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Payment methods<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-9\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-9-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">We accept all <strong>major credit cards<\/strong> and <strong>TWINT<\/strong>. Payment is secure, fast, and encrypted. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-10&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-10-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-10\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Account &#038; order<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-10\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-10-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">You can also <strong>order as a guest<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, an account offers you a few benefits:<br\/>You\u2019ll receive <strong>exclusive early info on new products<\/strong>, can order faster and more conveniently, and keep track of <strong>current and past orders<\/strong>.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-11&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-11-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-11\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Vouchers &#038; discounts<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-11\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-11-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">If you have a voucher\/discount code, you can enter it <strong>directly in the cart<\/strong>.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-12&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-12-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-12\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Photographer<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-12\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-12-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">The outstanding images are by Benjamin D\u00fctschler (aka Benj). We would like to express our sincere thanks to the talented photographer, who always impresses us with his ingenious ideas and their implementation.  <br\/><br\/>Don\u2019t hesitate to contact him: <a href=\"mailto:**@*******en.ch\" data-original-string=\"VQjOa5v32Sve+94QaOaq7A==c0cZvjiG+06G8ZnBBgxQ9avyQ==\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\" target=\"_blank\" rel=\"noreferrer noopener\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#e66a2c\" class=\"has-inline-color\"><strong><span \n                data-original-string='BY2xXEa6yrEVH92EH4EViw==c0c9GxuM+yDklGpQH8qVEu6lQ=='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'><span class=\"apbct-blur\">**<\/span>@<span class=\"apbct-blur\">*******<\/span>en.ch<\/span><\/strong><\/mark><\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-thumbnail\"><img decoding=\"async\" width=\"150\" height=\"150\" fetchpriority=\"low\" src=\"https:\/\/synix-store.ch\/wp-content\/uploads\/2026\/05\/1-1-1-150x150.jpg\" alt=\"\" class=\"wp-image-4458\" srcset=\"https:\/\/synix-store.ch\/wp-content\/uploads\/2026\/05\/1-1-1-150x150.jpg 150w, https:\/\/synix-store.ch\/wp-content\/uploads\/2026\/05\/1-1-1-300x300.jpg 300w, https:\/\/synix-store.ch\/wp-content\/uploads\/2026\/05\/1-1-1-1024x1024.jpg 1024w, https:\/\/synix-store.ch\/wp-content\/uploads\/2026\/05\/1-1-1-768x768.jpg 768w, https:\/\/synix-store.ch\/wp-content\/uploads\/2026\/05\/1-1-1-600x600.jpg 600w, https:\/\/synix-store.ch\/wp-content\/uploads\/2026\/05\/1-1-1-100x100.jpg 100w, https:\/\/synix-store.ch\/wp-content\/uploads\/2026\/05\/1-1-1.jpg 1200w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Questions &amp; Answers (FAQ) Your questions, our answers<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4623","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/synix-store.ch\/en\/wp-json\/wp\/v2\/pages\/4623","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/synix-store.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/synix-store.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/synix-store.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/synix-store.ch\/en\/wp-json\/wp\/v2\/comments?post=4623"}],"version-history":[{"count":5,"href":"https:\/\/synix-store.ch\/en\/wp-json\/wp\/v2\/pages\/4623\/revisions"}],"predecessor-version":[{"id":4749,"href":"https:\/\/synix-store.ch\/en\/wp-json\/wp\/v2\/pages\/4623\/revisions\/4749"}],"wp:attachment":[{"href":"https:\/\/synix-store.ch\/en\/wp-json\/wp\/v2\/media?parent=4623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}